Help

Hosting Documentation:
Here is some very basic documentation to help you get going. Send any specific questions to us.

Uploading Your Website
You need an FTP or SCP/SFTP Client to upload your website to the server. For Windows, we recommend WinSCP, for Mac, we recommend Fetch.
In your FTP Client, set up a new connection with the following info:

Host Address: www.yourdomain.com
User Name: yourlogin
Password: yourpassword

Save your settings and connect using this setup. Change to the public_html directory. Upload your files from your computer to the server. That should do it!

Webmail
Recommended: Upgrade to free hosted google email!
If you'd like for us to help you setup a hosted email account with google let us know. Google offers hosted email, ie: yourname@yourdomain.com, for free. If you've used gmail before, the interface is the same. The benefits are:

7 Gigabytes of storage
Great spam filters
50 email accounts
up to 20 Megabyte attachments
Awesome webmail. Available anywhere using a web browser

Bit Box Webmail is available at http://mail.bitboxhosting.com

Webstats
You can view your sites webstats by going to http://www.yourdomain.com/usage/
Use the same login/password that you use to upload your website files.

DNS
If you have already registered your domain name with a third party, you can point it to us by modifying your Authoritative DNS Servers to be:

NS1.MDNSSERVICE.COM
NS2.MDNSSERVICE.COM
NS3.MDNSSERVICE.COM

If you registered your domain with us, we have already taken care of this for you! Yay!